Park Grand London Lancaster Gate, London - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

14 - 16 Craven Hill Lancaster Gate, London, United Kingdom, W23DU

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Single Room

Max:

1 person

10 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Club Double Room

Max:

2 persons

15 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Club Twin Room

Max:

2 persons

18 m²

Bed options:

2 Single beds

Shower

Heating

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Getting around

A guide to all available transportation options

City Centre

London 3.8 km

Airports

London City (LCY) 18.9 km

London Heathrow (LHR) 24.9 km

Train

Paddington Station500 m

Underground

Lancaster Gate tube400 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour room service

General

Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Wheelchair access
Air conditioning in public areas
Children are welcome
Lift
Smoke detectors

Sports & Fitness

Exercise gym

Guest Parking

Electric kettle

Services

24-hour room service
Car hire
Bicycle hire
Laundry

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Fax/Photocopying

Spa & Leisure

Casino

Room features

Air conditioning
Heating
In-room safe
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

14 - 16 Craven Hill Lancaster Gate, London, United Kingdom, W23DU

Map view

street view

14 - 16 Craven Hill Lancaster Gate, London, United Kingdom, W23DU

City landmarks

Park

Hyde Park

1.6 km

Garden

Buckingham Palace

3.0 km

Museum

Victoria and Albert Museum

2.4 km

Museum

Science Museum

2.1 km

Museum

Natural History Museum

2.4 km

Palace

Kensington Palace

900 m

Marylebone Rd

Madame Tussauds London

2.1 km

Park

Kensington Gardens

1.1 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4.4 km

87-135 Brompton Rd

Harrods

2.4 km

Oxford Street

2.5 km

Great Central House

Marylebone

2.2 km

Museum

The British Museum

3.8 km

Event hall

Royal Albert Hall

1.8 km

Gallery

Wallace Collection

2.2 km

Monument

The Albert Memorial

1.6 km

Museum

Design Museum

2.0 km

Museum

Apsley House

2.3 km

Westbourne Grove

1.5 km

Monument

Peter Pan Statue

600 m

Kensington Gardens

Elfin Oak

710 m

Art object

Sherlock Holmes Museum

3.2 km

Park

Holland Park

2.4 km

Park Lane

Marble Arch

1.7 km

Fountain

Princess Diana Memorial Fountain

1.4 km

Gallery

Lisson Gallery

1.6 km

Museum

Leighton House Museum

2.2 km

Nearby

Praed St

Paddington

490 m

LondonEngland

Bayswater

170 m

Restaurants

Tukdin

100 m

41 Craven Road

La Fiamma

140 m

10 Craven Terrace

Europafood.xb

100 m

35 Craven Road

Taormina

200 m

19 Craven Terrace

The Mitre in Lancaster Gate

250 m

24 Craven Terrace

The Village Paddington

140 m

29-31 Craven Road

Flavors Of India

180 m

46 Gloucester Terrace Paddington

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

6.6/10

Nice

Rooms

7.8

Location

9.4

Service

8.6

Dining

9.0

Margaret

United Kingdom, March 2025

6.8/10

My stay at Park Grand London Lancaster Gate was quite the experience. The location was fantastic, making it easy to explore key attractions, especially being so close to Hyde Park. However, while the cleanliness and the staff's attentiveness were commendable, the service during our afternoon tea left a lot to be desired, particularly the communication regarding dietary needs.

Rooms

7.0

The club room I stayed in was well-fitted with a lovely en-suite shower, but I must admit the size was a bit on the smaller side, typical for London. The comfortable bed ensured I slept really well, which is always crucial for me.

Service

6.0

Staff interactions varied; while some were incredibly friendly and attentive (like Bianca, who surprised us with a birthday cupcake!), we faced a frustrating experience during our afternoon tea with long wait times and lack of attentiveness initially.

Location

9.0

The proximity to Lancaster Gate Tube Station was a huge plus (only a five-minute walk!), along with the closeness to Hyde Park. This made it ideal for easy city exploration.

Dining

8.0

The afternoon tea was presented beautifully and tasted fantastic, although there was a lack of communication regarding dietary preferences, which could have enhanced the experience for my vegetarian friend.

Facilities

7.0

Overall, the hotel amenities were adequate, featuring a nice bar and a lounge area, though it could benefit from more variety in its offerings.

Juliet

United Kingdom, March 2025

7.4/10

I thoroughly enjoyed my stay at Park Grand London Lancaster Gate, especially due to the fantastic location near Paddington Station and Hyde Park. The staff was incredibly friendly and went the extra mile to make my husband's birthday special with thoughtful personal touches. However, the room I stayed in was on the smaller side, which is common in London, but it was cozy enough for a comfortable stay. Overall, great experience, and I would definitely return!

Rooms

8.0

The Deluxe Double Room was cozy and had all the necessary amenities, though it was on the smaller side, typical for London.

Service

10.0

The service was really good; the staff were warm, welcoming, and attentive, making us feel valued during our stay.

Location

9.0

I found the location perfect for exploring London, being just a short walk from Paddington Station, and close to Hyde Park.

Dining

9.0

The breakfast options were good, featuring made-to-order eggs and a great selection of pastries and fresh fruit, setting the day up perfectly.

Facilities

8.0

The facilities were solid, offering 24-hour room service and a lovely lounge area with snacks that added to the experience.

Christian

United Kingdom, March 2025

5.8/10

I recently spent a week at the Park Grand London Lancaster Gate, and it was a lovely experience overall. The location is fantastic, nestled near plenty of restaurants and close to Hyde Park. although I did notice some issues with the noise from above and the initial check-in process could’ve been more personal. The staff were generally attentive and friendly, really adding to the warmth of the stay.

Rooms

8.0

The room was clean and comfortable, though a bit on the small side, which can be expected in London. I had a few squeaky floorboards overhead, making it hard to enjoy total peace at times.

Service

8.0

The staff were consistently friendly and helpful, especially in assisting with local information. However, I did find the initial check-in somewhat rushed, which could have added a more personalized touch.

Location

9.0

The hotel is perfectly located just blocks from both underground and train stations, making my journey around London incredibly easy. Plus, numerous dining options were within walking distance, which I truly appreciated.

Dining

9.0

I had the chance to enjoy afternoon tea here, which was good. The quality of the food was commendable, and the service during dining was attentive, making for a pleasant experience.

Facilities

7.0

The hotel offered good facilities, but I did notice a few maintenance issues needing attention, such as the condition of certain amenities, like the hair dryer in the bathroom that didn’t work.

Benjamin

United Kingdom, January 2025

6.6/10

During my stay at Park Grand London Lancaster Gate, I experienced really good service and enjoyed a good afternoon tea, but I faced challenges with room comfort. The staff were incredibly attentive, ensuring my experience was enjoyable. However, I encountered a few minor inconveniences that affected my overall comfort. 😌

Rooms

8.0

The room was quiet with a lovely double bed, but I noted that the bathroom took a while to get hot water. The amenities were great; I appreciated the attention to detail like the complimentary bottled water and other thoughtful touches.

Service

10.0

The staff were friendly and extremely attentive throughout my stay. I felt genuinely welcomed, with personalized touches from the moment I arrived, greatly enhancing my overall experience.

Location

10.0

The hotel's location is fantastic, just a short walk from Paddington Station, making it easy to explore London. I found it convenient to reach attractions like Hyde Park without hassle.

Dining

10.0

I enjoyed the afternoon tea experience, which offered a nice variety of traditional and Indian flavors. The quality of the food was excellent, and the portion sizes were generous, especially the scones!

Facilities

8.0

The hotel provides solid amenities, including room service and 24-hour assistance, which added to my comfort during the stay. I also appreciated the clean and well-maintained common areas.

Naomi

United Kingdom, October 2024

7.0/10

I had a good two-night stay, enjoying the excellent location near Hyde Park and the friendliness of the staff. My room was well-appointed, clean, and the bed was incredibly comfortable, but it was smaller than I expected. I appreciated the cleanliness and maintenance throughout the hotel, though there were minor issues with the room facilities. Overall, I highly recommend this hotel for its warmth and service, making it a great choice for exploring London.

Rooms

8.0

The room was small but well-appointed with high-end toiletries and tea facilities. It was very clean and comfortable, though I did notice a couple of minor issues with plug sockets not working perfectly.

Service

9.0

The staff were incredibly friendly and attentive. They took care of every need, ensuring a pleasant experience from the moment I arrived.

Location

10.0

Being so close to Hyde Park was fantastic, and I loved that the tube station was just a short walk away, making it convenient to explore the city.

Dining

9.0

Breakfast was simple yet delicious, with perfectly poached eggs and a good selection. The quality of the food during my stay was impressive, enhancing my overall experience.

Facilities

7.0

The hotel offered convenient facilities like 24-hour room service which was very helpful during my stay. However, the air conditioning directed airflow onto the bed, which was slightly uncomfortable.